Every time a salesperson opens their mouth ~ even if the person they are talking with is already a customer ~ the person listening is THINKING “but why do I care?” Seriously, as salespeople, it is our job to connect the dots from…
Inside sales is very metric-driven (not that I have to tell you that) and sometimes we forget the human side of our career: both in leading a team and selling!Today (and let’s face it ALWAYS) I’m going to suggest you…
Last week we talked about self-gratitude, with Looking Back with Gratitude. This week I’d like to suggest an exercise I heard about from my friend and colleague Colleen Stanley. Each day, when your alarm goes off – before your feet hit the floor…
When we look around at all we are grateful for, we sometimes forget to spend a moment and show gratitude to ourselves. Some people interpret this to mean: be good to yourself. That may be how you show gratitude, but…
If you don’t know Mitchell Levy’s idea of CPoP (because you know I love a great definition) The expression of one’s purpose (i.e. what they do and how they serve others) with clarity. Note that one’s CPoP will morph over…
Have you ever asked a sales question that wasn’t received well? The person you asked may have: taken offense – been completely silent – gotten defensive. Softening Statementsbefore a questionblunt the sharp edgetake the harshness outdrops defensive feelings Softening statements at…
thanks to Sarah Cashman for the picture October is known, at least among my friends, as the Month of Lynn (much to my husband’s eternal chagrin and disappointment). In part because Halloween is my favorite holiday.Last year I posted You’ve been…