When’s the last time you felt heard – REALLY heard? One of the top complaints about salespeople is that we don’t listen! Change this perspective immediately by acknowledging you’ve heard them. You don’t have to agree with them, what you want is to…

For most people, right now there is a feeling of something they need to be doing. What may seem a little crazy is – many people don’t know EXACTLY what that something is!It’s like the feeling you have on the way…

We help you…I’d love to learn a little more about you…We’ve built a collaborative… That is how three messages began that I received this week. The interesting thing is that I’m pretty confident if you asked them, the people writing the…

Most salespeople understand that asking questions is important. What’s interesting, is most don’t realize that listening to the answers is even more critical! In the sales training I do, I’ve been asking since around 2005 how many people have taken a…

What’s the last thing you read – listened to – watched that was specifically to become a better inside salesperson, manager, or leader? ~ I’ll wait ~ The US Bureau of Labor Statistics has this crazy American Time Use Survey that they have been…

Today remember; the only way to NOT fail, is to do nothing – even then you will not achieve the results you are looking for. That is why I have an engraved piece of steel on my desk that says…

Sunday I rode the lift with a boy – not yet a teenager, while old enough to have a conversation. He looked at me and said, “I’m a little scared, I haven’t skied in 2-years and I don’t remember what…