I recently went to a training on ChatGPT… full disclosure, in preparation for the session I had to create an account – so I am NOT an expert by any stretch of the imagination. I am 100% playing around with…

If you’ve been reading along this is a repeat – well it’s actually the table of contents list for listening; combining both the newsletters and my blogs about listening. Don’t Bother Asking… without LISTENING back in February kicked off the whole thing,…

Going from Duh to Do – The Listening Edition told you you’ll need to 2nd – Remove Obstacles JUDGEMENT I mentioned the biggest obstacle (at least in my sales experience) is judgment about; finding a business opportunity, moving forward in the sales…

In last week’s, Going from Duh to Do – The Listening Edition, I shared that to become a good listener 1st – you have to care about what the other person or people in the conversation have to say. This is the number one reason…

I’ve been speaking with salespeople about listening for years. In every new hire training program I’ve conducted, since 2005, I’ve asked “How many of you have taken a listening class?” As of April 2023 – the count is up to TWELVE……

I was spending a lot of mental energy and time thinking of how to emphasize the importance of listening… but LOTS of other people already have so here is what they say: Why is listening important?(from Bangor University in Wales) Listening plays…

In March, A Chip off the Block was all about having a process to handle NO in prospecting: Never Underestimate the Power of Acknowledgement  Softening Changes How THEY Hear Questions  There are BAD Questions – Ask GOOD ones  Conversational Resistance …