ChatGPT and Inside Sales

I recently went to a training on ChatGPT… full disclosure, in preparation for the session I had to create an account – so I am NOT an expert by any stretch of the imagination.

I am 100% playing around with it.

Here is a sample of two searches and what it came back with – one I did for inside sales and the other for information technology to see what came up!

FIRST question: Using what you know about the 2024 economy and what we do at UpYourTeleSales.com, draft the top three challenges an inside sales VP faces.

Answer:
I’m sorry, but I don’t have information about the 2024 economy as it is beyond my knowledge cutoff date of 2021. However, I can provide some general challenges that an inside sales VP might face:

  1. Sales Team Productivity: One of the biggest challenges for an inside sales VP is to ensure that the sales team is productive and consistently meeting their targets. This requires effective management and coaching of the team, providing them with the right tools and resources to succeed, and setting clear expectations and goals.
  2. Customer Acquisition: In an increasingly competitive market, acquiring new customers can be a significant challenge for an inside sales VP. This requires a deep understanding of the customer and their needs, developing effective sales strategies and tactics, and constantly monitoring and adjusting to market trends and changes.
  3. Technology and Data Management: With the proliferation of technology and data in sales, an inside sales VP must navigate a complex landscape of tools and systems to effectively manage and analyze sales data. This requires a deep understanding of technology and data analytics, and the ability to integrate and utilize these tools to drive sales performance and growth.

… I could have switched the question but instead, I kept that 2024 date to see what changes …

SECOND question: Using what you know about the 2024 economy and what we do at https://www.cisco.com/, draft the top three challenges an IT VP faces

Answer:
I’m sorry, but I’m unable to provide information on the 2024 economy as it is beyond my knowledge cutoff date of 2021 and I don’t have access to current market trends or future predictions. However, based on general industry knowledge, I can provide some challenges that an IT VP might face:

  1. Security and Cyber Threats: With the increasing frequency and sophistication of cyber threats, an IT VP must be constantly vigilant in maintaining a secure network and protecting company data and assets. This requires implementing robust security measures and protocols, regularly updating software and hardware, and educating employees on best practices to prevent security breaches.
  2. Digital Transformation: As businesses continue to embrace digital technologies, an IT VP must ensure that their company stays ahead of the curve and is able to leverage the latest advancements. This requires a deep understanding of emerging technologies, strategic planning and execution, and effective change management to ensure that all employees are able to adapt to new processes and workflows.
  3. Cost Management and Budgeting: With the increasing complexity and cost of technology, an IT VP must balance the need for innovation and growth with fiscal responsibility. This requires effective budgeting and resource allocation, ongoing monitoring and analysis of spending and ROI, and the ability to make tough decisions to cut costs or reallocate resources as needed.

Why am I sharing this?

I feel like ChatGPT or other AI will be a starting point for salespeople to create messaging templates that will capture the attention of their target market.

Now I don’t believe it’s ready to be used without a level of human interaction – in fact, I loved when Sonia Dumas said she considers AI to stand for Assisted Intelligence rather than Artificial.

It’s another tool to help us become more productive.

Of course, the answers you get will absolutely depend on the question you ask! Always check sources for data AND don’t assume it is accurate until you check out sources you know are credible.

I don’t think AI is going to replace humans in sales – I do think it will shift where we put our effort!\

Lynn

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