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Diagnose Before You React

Diagnose Before You React

You’re in a deal review. A rep walks you through an opportunity that they believed forecasted to close two weeks ago. The timeline slipped. The next step is vague. The buyer has gone quiet. You can feel where this is…

Clear plans create focused execution

Clear plans create focused execution

You run your planning session. The direction is clear. The priorities make sense. You leave feeling confident about where the team is headed. For a while, it shows up in the team’s work. Then it starts to shift. Activity is…

Focus Blurs When Priorities Shift

Focus Blurs When Priorities Shift

Let me describe something you’ve probably seen more than once. You run your team meeting. You walk through the priorities for the week. You feel good about it. You believe it’s clear, makes sense, and everyone seems aligned. Then the…

Accountability Requires a System

Accountability Requires a System

Let me describe a situation you’ve probably been in. You’re in a 1:1 or a deal review.You’re asking good questions. “What happened here?”“Why didn’t this move?”“What’s the next step?” The rep answers.You ask clarifying questions.You give a little direction. It…

Numbers Don’t Lie, Now What Do You Do?

Numbers Don’t Lie, Now What Do You Do?

You open the dashboard.You see the number.Suddenly, the month feels much, much shorter. Panic sets in. The number isn’t where you want it to be. Your numbers tell you what happened. They do not tell you what to do next. Revenue is…

Revenue is a result. Behavior is the lever.

Revenue is a result. Behavior is the lever.

If all you talk about is results, you’re not changing anything. I was listening to a sales meeting recently. The leader had the dashboard up. Revenue. Closed deals. Quota attainment. Pipeline coverage. All-important numbers. But for 30 minutes, every question…

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