Preparation is Leadership’s Responsibility!
I was working with a leadership team – it’s a tough year, numbers are down. It’s not that they didn’t see the storm coming… rather the scope and magnitude were under estimated. If this sounds familiar – you may not…
SMASH your own truths
I have a confession to make, sometimes I find the truth is harder to take than you’d think. Some are silly truths… like the fact that one of my favorite quotes, is probably NOT by Thomas Edison at all. Others are those…
Just One More Time!
“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” ~ Thomas Edison I’m a huge fan of Thomas Edison, or at least of his quotes on work and…
when it’s your circus but NOT your monkey
Let’s face it – inside sales IS (at least sometimes) a circus! As an inside salesperson, the great news is it may not be your monkey… especially if you’re the lion tamer, clown, or part of the high wire act…
enCOURAGE your team
To enCOURAGE is mostly about helping someone face their fears… Encouragement is about allowing the people on your team to understand their success is within their own power. That you believe in them. Never forget that a little umph will…
A letter to myself RE: 20% More Customer Contact
Dear Lynn, I hope this letter finds you in good spirits although I know this year has been difficult. Your dedication to connecting with potential customers and driving revenue growth is commendable, but the results aren’t quite where you want…