Thelonious Monk said “You’ve been making the wrong mistakes.”
In inside sales, I believe too often people are afraid to make mistakes at all. That fear leads to conservative thinking – actions – behavior – habits. Unfortunately, this also means that at times entire organizations become so risk averse – success becomes impossible!
So what are the RIGHT mistakes?
> imperfect application of new techniques you’re trying out… questions you’re just starting to ask.
> learning a lesson from a mistake.
> getting a prospect to laugh about your error.
> taking ownership of the mistake and fixing it.
There are so many right mistakes.
Stop being afraid to fail, those failures and mistakes are what makes us successful inside salespeople in the long run.
image credit to the Theolonious Monk Facebook page
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