7. do everything you do with employees in your office
6. repeat the question – in meetings when someone asks don’t just answer it make sure your remote salespeople know what was asked
5. use more video
4. schedule time
3. if you can’t make a meeting OR are running late – let them know
2. email has no tone of voice – use as a follow up to the hard conversations, not instead of a conversation.
and the #1 UpYourTeleSales Tip for remote employee engagement (imaginary drum roll please) – schedule time in your calendar for “drive by” interaction; call – IM – email, the same stuff you do when walking down the aisle of your team.
The overall remote employee theme is they need to feel part of your team, your priorities, your world.
I always say that communication is the salesperson’s responsibility – when it comes to customers & prospects. As a sales leader – the communication responsibility falls on you when it comes to your team.
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