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Unplugging, On Purpose

Unplugging, On Purpose

In all my 30 years in sales, I’ve never taken off at year’s end. You know the drill: push, sprint, chase, forecast, follow up, close, report, reforecast…when everyone else is winding down, in sales we ramp up. Not this year.This year, I’m…

Coach Reps in How to Show Gratitude

Coach Reps in How to Show Gratitude

If you read last week’s message, salespeople were already challenged to use gratitude in their sales conversations to build real connection. Now it’s your turn to model what you, as their leader, expect. If you want reps to move beyond script-reading…

Gratitude Closes More Than Deals

Gratitude Closes More Than Deals

Real gratitude is about helping the people you work with feel good and expanding how you work together. Not the auto-added “thanks for your time” at the end of an email (blech). Not the fake-friendly voice that shows up when…

Thanks for Showing Up… Now Let’s Make It Count

Thanks for Showing Up… Now Let’s Make It Count

You’ve probably heard it already: “Gratitude changes the culture.” Cute. What if you’re leading a team that’s behind on quota, burnt out, or eyeballing holiday PTO like it’s the finish line? In inside sales leadership, sugar-coating reality doesn’t build trust…

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