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Accountability Requires a System

Accountability Requires a System

Let me describe a situation you’ve probably been in. You’re in a 1:1 or a deal review.You’re asking good questions. “What happened here?”“Why didn’t this move?”“What’s the next step?” The rep answers.You ask clarifying questions.You give a little direction. It…

Numbers Don’t Lie, Now What Do You Do?

Numbers Don’t Lie, Now What Do You Do?

You open the dashboard.You see the number.Suddenly, the month feels much, much shorter. Panic sets in. The number isn’t where you want it to be. Your numbers tell you what happened. They do not tell you what to do next. Revenue is…

Revenue is a result. Behavior is the lever.

Revenue is a result. Behavior is the lever.

If all you talk about is results, you’re not changing anything. I was listening to a sales meeting recently. The leader had the dashboard up. Revenue. Closed deals. Quota attainment. Pipeline coverage. All-important numbers. But for 30 minutes, every question…

Remote Raises the Standard

Remote Raises the Standard

Back in March of 2020, when everyone was suddenly working from home, I shared six simple tips. Dedicated space. Keep your work-in-office routine. No laundry (or any other house work) during office hours. Treat your spouse, significant other, or roommate…

Remote Exposes a Leadership Design Problem

Remote Exposes a Leadership Design Problem

If you lead a virtual sales team and you’ve caught yourself thinking,“It’s just not the same when we’re not in the office together,”you’re not alone. Yet that sentence is worth examining because I’m noticing a pattern. Leaders who were strong…

What You Recognize Is What Gets Repeated

What You Recognize Is What Gets Repeated

Sales managers are great at spotting what’s broken. Missed numbers.Stalled deals.Gaps in skills.Behavior that needs correcting. That focus matters, but it’s only half the job. Ignoring success doesn’t breed more success. Celebrate & make it repeatable! What you recognize is…

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