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Reps Who Listen. Really Listen.

Reps Who Listen. Really Listen.

Have you ever talked with a salesperson who doesn’t interrupt? Who listens to understand? They’re rare. And they’re gold. Which means: work to become that rep — the one your prospects mention when someone asks,“Who actually listens to what you’re…

Micro-Moments of Joy in Inside Sales

Micro-Moments of Joy in Inside Sales

Inside sales = weird voicemails, missed connections, and rejection on loop.And yet… There’s always someone on the team cracking a joke. Turning a rough morning into a laugh. Reminding you it’s OK to be human, even with a quota. Gratitude…

Storm Watching Isn’t Optional

Storm Watching Isn’t Optional

Sailors don’t wait until the sky cracks open to reef the sails.They read the clouds. Watch the barometer. Notice the wind shifting. Leaders? Same deal. Inside sales is full of storms: Quota drops mid-quarter Comp plan “adjustments” (translation: fewer dollars…

I Don’t Have Time For This

I Don’t Have Time For This

Have you had one of those days where your plan falls apart before you even finish your coffee? You sit down, ready to lead the team, dive into metrics, coach a rep or two…And bam, your computer is doing everything…

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