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Expedient is NOT the same as Responsive

I was working with an inside salesperson on deal strategy the other day when something interesting came up. She had gathered all the details, put together a proposal, and couldn’t get the prospect back on the phone. Emotionally – she…

It’s NOT about you…

Everytime you are calling, email, posting on social media. Your prospects are wondering ONE thing. and it’s NOT about you… They are wondering – how is this about us? Your product or service means nothing to them without context. Merriam-Webster’s…

Should you walk away?

Imagine for a moment that you’re mad, disappointed, frustrated, or upset while at work. STRESS at times can be the name of the inside sales game. Unfortunately, stress can reduce our emotional equilibrium as well as the filters between our…

Have you taken a listening class?

In Monday’s Inside Sales Leadership Corner I gave a link to the Katalyst Agency’s eBook Are You Listening To Your Business? The funny thing is that buyers complain salespeople don’t listen too! I’ve been asking inside salespeople since 2005 “Have…

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