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Prelude to Change

Prelude to Change

I ride the lifts at Whiteface Mountain a LOT… in the winter. A few weeks ago was the first time I’d ridden the gondola in the fall. What I wasn’t prepared for was snow at the top… even though I…

origami & inside sales

origami & inside sales

While in Atlanta I had the joy of seeing 18 installations of nearly 70 larger-than-life sculptures inspired by origami yesterday was the traveling exhibits last day there but you can still check it out this year at The Museum of the…

Just STOP – what are yours?

Just STOP – what are yours?

When talking with front line sales managers, everyone seems to have something they wish would Just STOP. If I were to break it into categories, what make sales mangers shout “Just STOP” would include1. things the salespeople on their team…

7 Deadly Sins in #Sales

7 Deadly Sins in #Sales

Way back in 2013 Jill Konrath asked what the 7 deadly sins of sales would be. She got me thinking about it and I recently found my response. You’ll probably not be surprised that I went to the original list…

part 2 of Positive Impact

part 2 of Positive Impact

On September 12th I asked you – with utter disregard to perceived significance – to every day, before you were done working – open a notebook and write down ONE positive impact you’ve had today. Plus warned you I’d be bringing it…

Stack of Lynn's books

Book List: in no particular order

I love books, physical books – holding them, the smell, writing in the margins, putting in tabs to bring me back to the important bits. I’ve been in a book group with an awesome selection of inside salespeople – it…

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