More than any question or piece of information you share – listening will change your conversations… 
dare I say transform them! 
I am always amazed at:
- what you can learn
 - how people’s ideas change
 - the amount of trust that is built
 - adjustments people make to what they think
 - what thoughts get revamped
 - that people modify their point of view
 - the feeling of gratitude of being heard
 
all by listening.

