If shifting perspectives were easy, salespeople wouldn’t earn commission!
The very first sale you make isn’t about pushing a product or service – it’s about convincing someone that a fresh perspective is worth exploring.
Instead of getting lost in a tangle of your prospect’s fears, objections, and doubts, start with a simple shift in your own thinking. Change your mindset, and you’ll naturally influence how they see things.
Honor Your Commitments
Trust isn’t demanded—it’s earned, one small promise at a time. Every commitment you make is a stepping stone to credibility:
- Immediate Follow-Up: If you promise to get back to a prospect today—even if you don’t have every answer yet—do it.
- Timely Callbacks: When someone asks you to call back in an hour, honor that request. If you can’t reach them, leave a message referencing their specific request.
Stick to your word consistently, and you’ll find that your prospect starts guiding you out of their own maze of hesitation.
Build Your Credibility
As you move from prospect to customer, focus on what you and your company do best. One of the biggest mistakes is trying to be everything to everyone.
Sometimes, the smartest move is to say “no” to an opportunity that isn’t the right fit—rather than overpromising and underdelivering. By declining misaligned opportunities, you show your prospect that you value quality over quantity, often earning more respect in the process.
So, how does this help change their mindset? When you consistently honor your commitments and build genuine credibility, you stand apart from the typical salesperson.
Your approach becomes less about the hard sell and more about truly helping them, and they can feel that difference.
Embrace the power of a changed mindset and watch how it transforms the way your prospects think.
Building trust one conversation at a time,
Lynn