Inside sales leaders often find themselves juggling meetings, coaching, and deal reviews. It’s easy to get caught up in talking, directing, and solving problems.
What really makes the difference is taking a step back and listening. When your team feels heard, it builds trust and boosts their engagement.
Here are 3 Tips on making listening into your superpower!
Being a better listener makes you a stronger leader. It’s not just about hearing what’s said; it’s about understanding what’s really going on.
- Ask a Question: Next time you’re in a one-on-one, resist the urge to jump in with advice or solutions right away. Instead, ask open-ended questions, and give your team member time to process and respond. You’ll find that listening more makes your feedback even more impactful.
- Practice Daily: inside sales leaders who master the art of listening are setting their teams up for success. Make a commitment to setting an intention to listen in every meeting before it begins. Practice daily, and watch how it strengthens your team relationships.
- Turn Distractions Off: just like you tell the people on your sales team to eliminate and avoid distractions when they’re on customer and prospect calls – you also need to turn off distractions when you interact with the people on your team.