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they know when you’re NOT listening

I’m sure you think people don’t notice when you’re NOT listening… you’re wrong, they know.

Think about a time in your recent conversations when you knew the other person wasn’t listening – if you knew… they know when you’re not listening as well 🙂

Of course, sometimes it’s obvious – the easiest example is when people look down at their phone…

Stop kidding yourself – they know when you’re NOT listening!

Which in sales means you’re also not:

  • uncovering a need
  • building rapport
  • learning anything
  • qualifying a person / account / deal

perhaps I should have left it at – you’re not doing your job.

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