Merriam-Webster’s definition of credibility is two fold and goes in BOTH directions the way I read it:
1: the quality or power of inspiring belief
2: capacity for belief
the quality or power of inspiring belief
Perhaps that is why I feel creditability precedes trust; as leaders we have to inspire belief:
- in WHAT WE SAY.
- in WHAT WE ASK OUR TEAM TO DO.
- in HOW WE BEHAVE, the actions we take.
- in US as people.
I believe that is truly only the first part, now that I’ve seen the second definition.
capacity for belief
As leaders if we aren’t willing to believe IN our team, why would they believe in us?
This week – look for ways to show you believe IN your salespeople. That you have the capacity for belief in them.