While this list of ten ideas may feel simplistic, the goal was to give Inside Sales Leaders a list to choose from and expand on. So here they are, in no particular order:
- Create make sure your team has your company’s ideal customer profile THEN work with them to develop a way to ‘hear’ those characteristics when they’re on the phone with them.
- Write a recommendation for everyone on your team after they have a BIG win.
Start by going back over the past year and share what you enjoy about working with them! - Have a clearly defined prospecting methodology that maps out a ‘touch’ every 4 to 7 days over a month for your top prospects… then work with the team to allow them to consistently follow through.
- Reinforce: When speaking with prospects and customers everyone involved always talk about what you DO for them…. not what you do.
- Read something that will help your team’s target market monthly – then share your top insights about it with the team as well as with both prospects and customers.
- Collaborate – who can make what you offer even BETTER for your prospects and customers?
- Are you delivering insightful content to attract the people who make decisions to buy what you’re selling OR the people who use what you sell? (you need to do both)
- For Yourself: Do at least one thing DAILY that you can directly tie to one of your BIG goals… which means that you have to have a BIG goal that you are working toward!
- Before you call a prospect OR customer – know how the conversation will HELP them, and make sure you use language that talks about that result. This of course means you have to be calling!
- Make sure you pick ONE thing you commit to doing that you learn today before the week is over and another before the month is over.