What’s Bugging You?
As a manager there are little things that bug you about your team. > Perhaps it is a behavior you have to hold them accountable for over & over & over again. > Maybe there is a question they NEVER…
What can you turn into a game today? (evoked by @jillkonrath)
Inside sales is a difficult job. It is hard to stay motivated… especially on the days where you feel like you’ve been locked up in voicemail jail! “What can you turn into a game today?” ~ Jill Konrath in Agile…
Eliminate Distractions (evoked by @jillkonrath)
I’ve been a big believer that multitasking is a myth since before I read Dave Crenshaw’s book back in 2008 (The Myth of Multitasking: How “Doing It All” Gets Nothing Done) When trying to do everything at once, it is…
New Skills vs. Acquiring Knowledge (thanks @jillkonrath)
“learning a new skill is different from acquiring knowledge.” ~ Jill Konrath from Agile Selling (pg 105) WOW that got me thinking. Of course it also got me checking Merriam-Webster online for actual definitions: > knowledge – the state of…
What if you measured “personal best”? (thanks @jillkonrath)
Inside sales includes lots of measurements! Some are result driven > total margin or revenue dollars > % against quota Others measure activity > dials > phone time > business opportunities Most of the time, salespeople are measured against the…
What is your change rationale? (inspired by @jillkonrath)
I don’t know about you, but I’ve never really analyzed “… the change rationale – why people would spend tons of money with them when their current situation was tolerable.” ~ Jill Konrath from Agile Selling (pg 69) As salesperson…
Living with imperfect (inspired by @jillkonrath)
I’ll admit that in Agile Selling, Jill Konrath is NOT talking about the salespeople on your team when she says “Why should your prospects change from the status quo – especially after they’ve been living with an imperfect one for…