Motivation isn’t about Carrots & Sticks. It’s About Seeing People Clearly. If you’re using carrots and sticks, you’re leading based on assumptions. In my book Mastering Inside Sales Leadership, coming out January 8th 2026 you’ll learn assumptions kill traction. Instead,…
You know the mornings where your coffee hits just right, the sunrise actually makes you pause, and your inbox doesn’t yell at you (yet). You know what popped into my head? Gratitude lists. From back in the day; old UpYourTeleSales…
You don’t have time for everyone on your team.But you better make time for the right ones. Enter: The Salesperson Value Equation This formula from Mastering Inside Sales Leadership makes prioritizing your coaching time crystal clear: Results + Effort ÷…
Have you ever talked with a salesperson who doesn’t interrupt? Who listens to understand? They’re rare. And they’re gold. Which means: work to become that rep — the one your prospects mention when someone asks,“Who actually listens to what you’re…
Inside sales = weird voicemails, missed connections, and rejection on loop.And yet… There’s always someone on the team cracking a joke. Turning a rough morning into a laugh. Reminding you it’s OK to be human, even with a quota. Gratitude…
Dashboards aren’t for decoration.They’re not there to impress the CRO.They’re not there to prove how many KPIs you can track. Dashboards are for leadership decisions. The right one helps you lead better in real time. It needs to quickly tell…
“I’m still trying to figure out how to be like Steve Jobs and “go invent tomorrow rather than worrying about what happened yesterday.”How about you?” Inside sales has a short memory… and a shorter attention span. One bad call can…