Your UN-done List
Here’s a crazy thing I’m doing today: I’m making a list of everything I left UN-done since the beginning of the year. Yup, all those things I never got around to… or started but never quite finished. Sound overwhelming? It’s…
Helping Your Team see CRM as Their Sales Secret Weapon
Does your team sees CRM updates as something you want, not something they need? What would change if they believed it actually helped them sell more? They’d do it without being asked! Your job? Create a MindShift. Help them see…
Have You Let EXTRAORDINARY Become Ordinary?
Remember the first time you went the extra mile for a customer? They were thrilled. The second time? They were happy. Now? They expect it. Once = An ExceptionTwice = A FavorThrice = Standard It happens so subtly that we…
Finding Your Tribe: The Secret to Thriving as an Inside Sales Leader
Inside sales leadership can feel like an island. Sure, you’ve got a team to manage, a boss to report to, and sales goals breathing down your neck—but when it comes to making big decisions, solving unique challenges, or even just…
When Does Your Preparation Become Procrastination?
Ever find yourself sitting at your desk, headset on, staring at your screen? The next call info is up. You’ve got your topic. Your opening line is locked and loaded. You even have your voicemail script ready to go. And…
Chasing Rainbows & Creating Gold—Together
Inside sales leadership isn’t about luck—it’s about guiding your team through the ups, downs, and everything in between. Some days, they’ll feel like they’re stuck in the rain, waiting for a rainbow that never comes. That’s where YOU come in…
Sometimes We Need to LEAP to Move Forward
Over the weekend, while skiing at Whiteface Mountain, I thought of you. Standing at the top of Skyward—3,166 feet above the base—staring down a steep black diamond run, I saw hesitation in the skiers around me. Not only is it…