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leadership vs. management

leadership vs. management

Leadership is providing direction & guidance. While management is when you’re supervising activity. Although both are critical for your success as the head of a sales team… make sure that you realize leadership is about the people while management is…

Question EVERYTHING

Question EVERYTHING

Asking insightful questions, blows away the fog. Putting you in a position to know if the prospect or opportunity is a good fit and one you can win! Part 1 = what do you NEED to know? The first step…

Top 3 Opportunity Qualifying Questions

Top 3 Opportunity Qualifying Questions

If you’ve been around UpYourTeleSales long, you know I believe salespeople need to craft conversational qualifying questions. Today’s question is for inside sales leaders and managers: What are your Top 3 Opportunity Quaifying Questions NOT the ones you believe salespeople…

Recharge – you’ll be glad you did!

Recharge – you’ll be glad you did!

Make sure you’re taking time AWAY from work to recharge your mental, physical, and emotional batteries! #LYNNSIGHT This past weekend one of my “college buddies” came to visit. Computer OFF, mind occupied, fun activities planned and executed. Work never entered…

Conversational Resistance #LYNNSIGHT

Conversational Resistance #LYNNSIGHT

Don’t confuse resistance to having a conversation with a prospect objecting to doing business with you… They are probably not even related! Conversational Resistance The resistance to a prospecting / cold call conversation is NOT (necessarily) an objection to doing…

Serendipity and Inside Sales

Serendipity and Inside Sales

Serendipity = the faculty or phenomenon of finding valuable or agreeable things not sought for (thanks Merriam-Webster). Like glancing into an empty room as you walk by and seeing beautiful fall foliage out the window. It’s what makes listening in…

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