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Be Aware of Your Filters

Be Aware of Your Filters

Everyone has filters through which the world is viewed. Upbringing, education, experience, preferences, and more all color the image we see. Distorting the picture; not necessarily in a negative way – there is after all a saying about rose-colored glasses…

There are NO tough conversations

There are NO tough conversations

I believe it’s time to dispel a myth in leadership and management circles: There are NO tough conversations! Here are a few things I do believe are true: there are pieces of information we would rather not hear.without deciding what…

Credibility Precedes Trust

Credibility Precedes Trust

Merriam-Webster’s definition of credibility is two fold and goes in BOTH directions the way I read it:1: the quality or power of inspiring belief2: capacity for belief the quality or power of inspiring belief Perhaps that is why I feel…

challenge AND reward yourself

challenge AND reward yourself

On a recent morning I kept allowing myself to be distracted… by snow. I was supposed to be writing. Then I realized I was almost out of coffee, not in the house, in my snow bird mug. I challenged myself…

Building & Retaining Trust

Building & Retaining Trust

Last week’s Inside Sales Leadership Corner was about the 6 factors of trust: Integrity, Sincerity, Reliability, Consistency, Commitment, and Competence. I ended asking if you have a trust problem. if your answer was YES… now it’s time to being Building…

Good Things

Good Things

For several years, I’ve been privileged to end my work days sharing a good thing that happened that day. from April 22, 2019 remind yourself of the good stuff – out loud! at the end of each work day I talk…

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