Have you ever talked with a salesperson who doesn’t interrupt? Who listens to understand? They’re rare. And they’re gold. Which means: work to become that rep — the one your prospects mention when someone asks,“Who actually listens to what you’re…
Quarterly planning feels like this: Run hard for 90 days.Slam into a wall.Reset. Repeat. That’s not a plan, that’s a hamster wheel in a headset. Here’s a better way to lead your team into 2026: 🔄 Think in Rolling 12-Months,…
Old journal entry of mine just said:“COFFEE.”All caps. Nothing else. Because sometimes, that’s all that needs to be said. It’s not just caffeine (don’t get me wrong… it is about the caffeine, but not only that). It’s a ritual. A…
Pop quiz, boss:Where does your time go? 👉 Firefighting with underperformers?👉 Brainstorming with your rockstars? Yup. Most inside sales leaders get caught in a loop: Coaching the bottom 13% because you have to. Hanging with the top 13% because you…
Inside sales = weird voicemails, missed connections, and rejection on loop.And yet… There’s always someone on the team cracking a joke. Turning a rough morning into a laugh. Reminding you it’s OK to be human, even with a quota. Gratitude…
Can your team tell me where you’re going… without asking you first? If not, we need to talk about vision. Inside sales isn’t static. Your KPIs shift before your coffee cools. The tech stack changes monthly. You’re reacting to chaos…
Why treating CRM like a mirror changed everything Once upon a pipeline, there was a rep named James.He wasn’t new. He wasn’t flailing.He was… fine. You know the type (maybe you are the type).✅ Hitting 92–97% of quota.❌ Never quite…